Privacy Policy

Information we collect

We may collect information that you provide directly, including:

• Name, email address, phone number, city, and state.
• Age range and parent or legal guardian confirmation when applicable.
• Skincare and acne concerns, how long you have experienced them, general prescription acne medication status, previous acne-care experience, and your goals.
• Appointment, purchase, and payment-related information when you use our booking or payment providers.
• Messages and other information you choose to send us.

Our website and service providers may also collect limited technical information such as browser type, device information, IP address, pages visited, cookies, and analytics data.

How we use information

We use information to review program inquiries, determine whether our esthetic skincare program may be a suitable fit, respond to questions, communicate about appointments and next steps, provide requested services, maintain the security and operation of our website, improve the client experience, and comply with applicable obligations.

Skincare and health-related information

Inquiry responses may include sensitive information about acne, skin concerns, and whether you currently use prescription acne medication. We use this information only to review your inquiry, communicate with you, and provide services you request. We do not sell acne-inquiry information or use it for targeted advertising.

Please do not submit urgent medical information. Aves Beauty provides nonmedical esthetic skincare services. This form is not medical advice, diagnosis, treatment by a physician, or emergency care. Contact a licensed medical provider for medical concerns and call 911 for an emergency.

How information may be shared

We may share information with service providers that help us operate our business, such as our website and hosting providers, WordPress tools, email provider, analytics provider, and booking or payment providers when you choose to use those services. These providers process information according to their own terms and privacy practices. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, or complete a business transfer.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described above. If you do not become a client, we generally aim to delete inquiry information within 12 months unless it is reasonably needed for legal, safety, or recordkeeping purposes. Client and transaction records may be retained longer where appropriate or required.

We use reasonable administrative and technical safeguards, including an encrypted website connection and restricted account access. No internet transmission or email system can be guaranteed completely secure, so please provide only the information requested.

Your privacy choices

You may ask to access, correct, or delete personal information that you submitted to us, subject to applicable exceptions. You may also ask questions about how your information is used by emailing avesbeautyskincare@gmail.com.

Cookies, analytics, and browser signals

This website may use essential cookies and analytics services to understand website use and maintain functionality. You can control cookies through your browser, although disabling them may affect parts of the site. At this time, the website does not respond to “Do Not Track” browser signals except where required by applicable law.

Children and teenagers

We do not knowingly collect acne-program inquiry information from clients under 16. Aves Beauty’s acne program may be considered for clients ages 16–17 only when a parent or legal guardian submits the inquiry, provides consent, and participates in the consultation process. Product selection and professional treatments depend on the individual client, product labeling, skin assessment, and the licensed esthetician’s scope of practice.

Changes to this policy

We may update this policy as our services or privacy practices change. The “Last updated” date above shows when this policy was most recently revised.